Strict: 50% refund up until 1 week prior to check in
- Cleaning fees are always refunded if the reservation is canceled before check-in.
- Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances. If there is a complaint, notice must be given to us within 24 hours of check-in.
- For a 50% refund of accommodation fees, cancellation must be made seven full days prior to listing’s local check-in time (or 3:00 PM if not specified) on the day of check-in, otherwise no refund. For example, if check-in is on Friday, cancel by Friday of the previous week before check in time.
- If the guest cancels less than 7 days in advance, the nights not spent are not refunded. If the guest arrives and decides to leave early, the nights not spent are not refunded.